Comments Off on Quality Manager ISO9001;2015 (Vehicle Engineering Standards) (Perivale)

Quality Manager ISO9001;2015 (Vehicle Engineering Standards) (Perivale)

Posted by | 10/05/2019 |

An essential role in the leadership of Quality Management within Metroline Engineering. Embedding Quality into every aspect of project delivery and acting as the focal point for continuous improvement. Ensuring the systematic application of the Quality Management System in line with the objectives required by the Company.

 

Main Responsibilities

  • Act as key liaison between the Engineering Garages and the Quality Team. Implement policies, standards, processes, improvements and initiatives generated by engineering and implementing improvement opportunities;
  • Act as the single point of contact for all matters of quality. Responsible for the management and implementation of the Quality Management System (QMS);
  • Act as Lead Auditor and implement the Quality Management audit programme. Ensure that the audit programme is robust and provides protection against punitive TfL financial penalties. Manage corrective actions resulting from the audit and QM programme;
  • Draft and amend work procedures in line with Company policies. Standardising all engineering and support processes;
  • Inspire and motivate staff and encourage teamwork so as to enable staff to utilise their full potential. Use a variety of communication techniques to provide staff with the information they need to improve their performance;
  • Deploy resources within the garage, focusing on their area of responsibility to achieve maximum level of performance that is efficient, cost effective and sustainable.
  • The duties listed above are not exhaustive.

 

Essential Criteria for application

  • Engineering management experience gained within a transport company;
  • Audit Training;
  • IOSHH Working Safely and Managing Safely;
  • Awareness of Employment Law;
  • Advanced level of Word and Excel;
  • Proficient in the use of Core and Oracle;
  • Fully conversant with investigation and disciplinary procedures.

 

Competencies & Skills

  • Excellent written and oral communication skills;
  • Ability to work as part of a team and on own initiative;
  • Ability to develop and maintain good relations with others, both internally and externally;
  • Ability to manage your own workload and prioritise tasks effectively;
  • A sound working knowledge of bus service operation;
  • An understanding of the company’s obligations to TFL;
  • Must be PC literate.

 

Hours of work – 38 hours per week, Monday to Friday

Salary – Competitive

 

The Equality Act

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

 

How to apply –

Please send a covering letter of application and CV to:
Coral Johnson, Human Resources Administrator, Human Resources, ComfortDelGro House, 329 Edgware Road, Cricklewood, NW2 6JP.
Alternatively, please e-mail cjohnson@metroline.co.uk

 

Applications should include:

  • the reasons you are applying for the post
  • why you believe you are a suitable candidate
  • any relevant qualifications or experience

DEADLINE – 7th June 2019

Comments Off on Engineering Quality Auditor (Various)

Engineering Quality Auditor (Various)

Posted by | 10/05/2019 |

The Engineering Quality Auditor is responsible for carrying out daily inspections and checks of Metroline vehicle maintenance systems on behalf of the Engineering Director. His/ her job is to ensure that all maintenance and repairs of vehicles are carried out to the highest standards and in full compliance with the Company Operator Licences, and in excess of DVSA requirements.

 

Main Responsibilities

  • Quality checks on vehicle maintenance
  • Inspecting service records for full compliance with company requirements
  • Carry out QC checks on vehicle inspectors
  • Assist in programme of inspectors attaining IRTEC level inspection standards
  • Working with Quality Team on spot and planned audits;
  • Identifying areas of weakness in company vehicle inspectors and assisting the Training Department in setting those persons targets for improvement and recommended training
  • Working with the Technical team when an issue becomes evident of a design fault or build issue that could cause non compliance
  • Hold a full PCV or HGV licence
  • Helping the H&S Manager identify any poor practices or actions that are identified in the maintenance and workshops during visits.
  • Assisting in both roadside and in yard spot checks of driver walk round inspections and correct use of the vehicle defect process

 

Essential Criteria for application

  • Must have completed an apprenticeship or hold a recognised qualification in PCV/Heavy vehicle engineering;
  • Must hold a valid MOT/FTA / IRTEC inspectors qualification;
  • Ideally hold or be working towards an Auditors qualification;
  • Demonstrable mechanical engineering knowledge and skills;
  • Demonstrable experience working in a PCV environment;
  • Computer literate with a sound knowledge of Microsoft Office such as Word, Excel, Outlook.
  • Be flexible in start and finish times due to the manner of the work required

 

Competencies & Skills

  • Ability to prioritise workload to meet requirements;
  • Flexibility to change priorities and resources quickly to meet the needs of the business;
  • Ability to work independently
  • Impartiality is essential in this role
  • Promotes shared values and has the ability to get the best out of others whilst participating fully;
  • Ability to communicate effectively, both verbally and in writing;
  • Demonstrate effective listening and questioning to check understanding;
  • Works to understand customer needs to meet and exceed expectations;

 

Hours of work – 38 hours per week, Monday to Friday ( Some flexibility required)

Salary – Competitive

 

The Equality Act

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.

 

How to apply –

Please send a covering letter of application and CV to:
Coral Johnson, Human Resources Administrator, Human Resources, ComfortDelGro House, 329 Edgware Road, Cricklewood, NW2 6JP.
Alternatively, please e-mail cjohnson@metroline.co.uk

 

Applications should include:

  • the reasons you are applying for the post
  • why you believe you are a suitable candidate
  • any relevant qualifications or experience

 

Selection – Interview with Engineering Director.

 

DEADLINE – 7th June 2019

Comments Off on Staff Manager (London)

Staff Manager (London)

Posted by | 29/04/2019 |

CT Plus is a part of the HCT Group, an award winning social enterprise in the transport industry; safely providing over 30 million passenger trips on our buses every year.

We are looking for an experienced Staff Manager to join us. The successful candidate will be responsible for a team of drivers and other employees. The Staff Manager will support the Head of Operations to ensure that all services are operated safely and to a high level of quality, meet budgetary targets and that all monitoring and reporting requirements are adhered to fully. They will be responsible for motivating and supporting staff, disciplinary processes and adherence to regulatory and statutory requirements.

It is essential that the ideal candidate is experienced in management and able to implement quality control across services and meet demanding performance targets. The ability to communicate effectively and establish and effective administrative systems is key.

Visit our website at www.hctgroup.org/jobs for a detailed job description. To apply, please send a CV and cover letter to jonathanbatchelor@hctgroup.org by 31 May 2019.

Comments Off on Accident Prevention Manager (London or Manchester)

Accident Prevention Manager (London or Manchester)

Posted by | 23/04/2019 |

Join leading bus operator Go Ahead in Manchester or London to make a real difference and improve performance across the businesses.

In this vital and highly visible role you will investigate all incidents and encourage and promote a safety culture. This far-reaching role will combine administrative and investigative skills, so the ability to communicate to all colleagues is essential.

You must be able to produce reports and statements in relation to accidents and then analyse driver trends, assessing key training needs. You will also identify serial claimants and compile evidence for possible legal proceedings.

Strong computer and investigative skills will be essential, with attention to detail and tenacity. If not already held, you must be willing to study and achieve a NEBOSH qualification.

We off er a competitive salary plus benefits including 25 days’ holiday. A full job description is available from hr@goaheadlondon.com and when applying please specify if you are interested in London, Manchester or both.

We value diversity and promote equality and we encourage and welcome applications from all sections of the community.

 

Running a quarter of the London Bus network as the Capital’s largest operator, Go-Ahead London operates some of the most technically advanced vehicles in the industry.

Comments Off on Schedule Compiler (South London)

Schedule Compiler (South London)

Posted by | 23/04/2019 |

£Competitive + benefits
Merton Head Office, South London

 

Go-Ahead London is the capital’s biggest bus company. Operating from 16 Garages, our buses run 24 hours a day 364 days a year.

 

Join our busy schedules department as either a trainee or experienced Schedule Compiler. For the Schedule Compiler role, you will have experience of producing bus schedules. You will need an enquiring mind and positive attitude and in return we offer a rewarding career in a department central to our business.

 

In this team-focused environment, you will need to be a numerate problem solver, able to work within strict timescales and willing to learn. Ideally you will have strong IT skills and a basic knowledge of the geography of London would be an advantage. You must be able to communicate clearly and make a positive contribution.

 

We offer a competitive salary plus 25 days’ holiday and travel pass.

 

For either role, please visit external-goaheadlondon.icims.com Closing date for applications: Friday 24 May 2019.

 

Go-Ahead London values diversity and promotes equality and we encourage and welcome applications from all sections of the community.

Comments Off on Engineering Manager (London)

Engineering Manager (London)

Posted by | 15/01/2019 |

Company Description

Big Bus Tours is the world’s largest operator of open-top sightseeing tours, fuelling the spirit of adventure in 21 world-famous cities across four continents. Beginning its journey 27 years’ ago, with a fleet of only three buses, Big Bus Tours has swiftly expanded to a global fleet of over 400 hundred  open-top buses, turning 5 million tourists into explorers, every year. Big Bus Tours operates in London, Dubai, Hong Kong, New York, Las Vegas, Chicago, Abu Dhabi, Budapest, Istanbul, Miami, Muscat, Rome, Paris, Philadelphia, San Francisco, Darwin, Sydney, Vienna, Washington DC, Dublin and Singapore, with a sightseeing concept designed to provide a flexible approach to city discovery. Each open-top bus tour provides a hop-on, hop-off facility at a variety of interesting locations, with complimentary additions to enhance the visitor sightseeing experience. In February 2015, private equity firm Exponent purchased Big Bus Tours, with a shared vision to make Big Bus Tours the number 1 thing to do in each world-famous city.  In 2016, Merlin Entertainments PLC became a shareholder, offering a natural synergy with Big Bus Tours and Merlin attractions and experiences around the world. With entertaining guides and commentary and knowledge of the latest events in each city, the Big Bus City Crew leaves every passenger with a story to tell.

Position

Overall Purpose

To supervise and manage all engineering resources within the operational workshop to ensure the provision of fit and serviceable vehicles of sufficient number to meet the operational requirements of a 68 vehicle open top sightseeing operation.

Key Areas of Accountability and Responsibility

  • Ensure that all staff within the garage fully understand and comply with Company and statutory regulations, with regards to hours of work, health & safety and working practices.
  • To manage, support and motivate staff and allocate them accordingly to ensure vehicle quality and service coverage is maintained.
  • To ensure vehicles and their records are maintained in accordance with all Company and statutory requirements.
  • Ensure that sufficient vehicles are clean, reliable and available throughout the working day for allocation into operational service, to the company standards and provide on the road engineering support for all vehicles.
  • Monitor material, utilisation, holding and requirements of the department stores/materials stock.
  • Plan and oversee the maintenance of all workshop and site plant, equipment and premises ensuring all HSE legislation is adhered to.
  • To act as the competent person in all Health and Safety matters within the engineering sites located in the UK and to produce risk assessments, safe working practices, toolbox talks, PPE provisions along with any other Health and Safety related procedures.
  • Manage staff in the performance of their duties providing advice, guidance motivation, high performance levels, leadership and effective management as necessary,
  • To provide a high level of technical expertise and support to engineering staff, to ensure their skills and competence levels continually improve, and to identify training needs.
  • Monitoring and auditing systems and practices to ensure process are completed
  • To fully understand and comply with all Company and statutory regulations relating to hours of work; staff rules, regulations and working practices.
  • To attend monthly managers’ meetings reporting to the General Manager
  • Produce monthly reports on health and safety, fleet maintenance and safety schedules, vehicle allocation performance ,fleet annual test presentation to DVSA , staffing levels and key projects.

Requirements

Knowledge/Skills/Education/Experience

  • Transport Engineering City & Guilds / NVQ or  associated qualification
  • Be experienced in engineering systems, processes and audit procedures – PCV preferred
  • Experience in Transport Engineering Management of at least 3 years would be an advantage but not essential
  • A good working knowledge of DVSA standards
  • Be a strong leader; articulate, personable  and able to liaise effectively with a wide range of colleagues and external agencies.
  • IOSH/NEBOSH accreditation would be an advantage
  • Self-motivated and have the ability to interact with all Big Bus Company managers in an objective and impartial way
  • Good communication skills both written and oral
  • IT skills (including Microsoft programmes; Word, Excel and Outlook)
  • Report writing skills

Other information

Working Hours and Conditions

Standard 45 hours, Monday to Friday. However, it is essential that the post holder is able to work flexible hours to ensure deadlines and changes in business demands are met.

 

How to apply

If you are interested in this role please visit cezanneondemand.intervieweb.it/bigbustours/jobs/engineering_manager_4977/en/

Comments Off on Assistant Operating Manager (London)

Assistant Operating Manager (London)

Posted by | 09/10/2018 |

Running a quarter of the London Bus network, our success at Go-Ahead is measured by the quality of our services as we take care of our customers’ changing needs, now and in the future. As London’s largest bus company, we’re always on the lookout for talent and here are some great opportunities to join our brilliant team at one of our garages.

Assistant Operating Manager
Ref 18LG068

Support the Operating Manager with your garage’s day-to-day operation.

Managing the performance of operational colleagues, you will make sure they have the required skills and knowledge to deliver a safe, punctual, reliable, cost effective and efficient service.

You will also cover the Operating Manager during holidays.

This role will proactively drive and demonstrate the Go-Ahead Visions and Values to ensure that they become embedded in the culture across London.

For more information please contact our HR Manager on 0208 545 6121.

In addition to a competitive salary, benefits include a contributory pension scheme, concessionary travel on the TfL network and, currently, reduced rate concessions on Go-Ahead rail services.

To apply please visit goaheadlondon.com/careers and search for the relevant vacancy reference number.

Closing date: 26th October 2018.

Comments Off on Operating Manager (London)

Operating Manager (London)

Posted by | 09/10/2018 |

Running a quarter of the London Bus network, our success at Go-Ahead is measured by the quality of our services as we take care of our customers’ changing needs, now and in the future. As London’s largest bus company, we’re always on the lookout for talent and here are some great opportunities to join our brilliant team at one of our garages.

Operating Manager

Ref 18LG067

Take full responsibility for the day-today operation of your garage.

This will include managing the performance of operational colleagues, ensuring that their management leads to a service that is safe, punctual, reliable, cost effective and efficient.

You will sometimes deputise for the General Manager to cover holiday or any unplanned absence.

This role will proactively drive and demonstrate the Go-Ahead Visions and Values to ensure that they become embedded in the culture across London.

For more information please contact our HR Manager on 0208 545 6121.

In addition to a competitive salary, benefits include a contributory pension scheme, concessionary travel on the TfL network and, currently, reduced rate concessions on Go-Ahead rail services.

To apply please visit goaheadlondon.com/careers and search for the relevant vacancy reference number.

Closing date: 26th October 2018.

Comments Off on Transport Manager PSV (London – Part Time)

Transport Manager PSV (London – Part Time)

Posted by | 22/08/2018 |

Transport Manager PSV

We are continually looking for professionally qualified Transport Managers both National & International Nationwide.

Earning Additional Income

Using your Professional Qualification

Working Part-time/If you have available time during the week

Working Locally

All Work & Payment Direct with the Operator

The Traffic Commissioner recognises the role of the part-time Transport Manager as a key aspect of any Operator Licence where a full-time person is not employed.

Any Operator Licence used for “Hire & Reward” must have a qualified Transport Manager to support the Licence.

This person must be of good repute and acceptable to the Traffic Office.

Previous history on Operator Licenses

Information on any current Operator Licenses

Convictions (including 5-year history of Motoring convictions)

Adverse Financial History e.g. Bankruptcy or Administration

Attendance to any Public Inquiries

Time available to Support any Operator Licenses

Original Qualification Certificates

If you have any further questions or wish to call from time to time for an update we will be pleased to hear from you.

To apply or for any questions please email oplicence@gmail.com or visit https://www.operatorlicenceapplications.co.uk/ Or If you do have a current CV, please can you email a copy for our records to Lynda Howes on info@oplicence.co.uk or phone on 07963 656589 for more details

Comments Off on Assistant Operations Manager

Assistant Operations Manager

Posted by | 08/05/2018 |

Clarkes of London are part of National Express Group and is a long-established provider of private hire and commuter coach travel services in London and the south of England. We provide a high quality service and work with a number of corporate clients including premiership football clubs and international tour operators.

We are currently looking for an Assistant Operations Manager to join our friendly and supportive team. As an Assistant Operations Manager you will effectively plan and manage all aspects of the operational requirements. The successful candidate will deliver safe & high quality services in line with specified targets, contractual obligations and commercial objectives, ensuring the punctual delivery of coach services to our customers.

Main Responsibilities:

Oversee the operations team and driving staff to ensure consistent delivery of reliable and punctual service
Develop methods of delivery to maintain daily service output meeting defined specifications, within agreed budgetary and efficiency targets
Ensure all services operate safely and in strict accordance with all relevant policies, procedures and legal requirements
Plan and allocate duties in accordance with EC Drivers Hours Regulations and monitor & manage duties effectively whilst meeting Working Time Regulations (Road Transport Directive)
Respond to all customer feedback, if required investigate and action appropriately
Manage all aspects of workplace and operational safety,
Key Skills and Qualifications:

Previous, proven experience in a similar role within the transport industry
Excellent people management skills and ability to achieve the best results through people
Great understanding of the road passenger transport sector, including all relevant regulations and operational requirements
Good working knowledge of all daily site procedures, health and safety regulations, employment legislation, and people management practices
Flexible approach to working hours and ability to respond to out of hours incidents
Experience in working within a unionised environment
Ability to identify and develop areas of improvement within the business
PCV Driving Licence – preferred (no more than 3 penalty points)

You may have previous experience in the following; operations, management, HGV, transport, engineering, automotive, manufacturing, logistics, team leading, supervising, health and safety.